Special Offers | home | login | register | basket | about us | contact us | links

Terms and Conditions

  1. Preamble All orders are accepted subject to the terms and conditions as set out below.
  2. General These terms and conditions apply in preference to and supersede any terms and conditions referred to, offered or relied on by the Purchaser whether in negotiation or at any stage in the dealings between the parties with reference to the products with which this contract is concerned. Without prejudice to the generality of the foregoing, the Company will not be bound by any standard or printed terms tendered by the Purchaser, unless the Purchaser specifically states in writing, separately from such terms, that it wishes such terms to apply and this has been acknowledged by the Company in writing.
  3. Variation Neither the Company nor the Purchaser shall be bound by any variation, addition to, or amendment of these terms unless such is agreed in writing by the parties and signed on their behalf by a duly authorised person.
  4. Description Any description given or applied to these products has been given by way of identification only and the use of such description shall not constitute a sale by description. For the avoidance of doubt the Purchaser hereby affirms that no reliance was placed on any description when entering into the contract.
  5. Liability No liability of any nature shall be incurred or accepted by the Company in respect of any representation made by the Company or in respect of any expressed term of this contract, or on its behalf, to the Purchaser or to any party acting on behalf of the Purchaser, prior to the making of this contract where such representations were made or given in relation to the correspondence of the products with any description, or the quality of the product, or the fitness of the products for any purposes whatsoever. Each provision of this clause is to be construed as a separate limitation applying and surviving even if for any reason one or other of the foregoing provisions is held inapplicable or unreasonable in any circumstances, and shall remain in force notwithstanding termination of this contract.
  6. Acknowledgement of Examination The Purchaser hereby acknowledges and accepts that it has satisfied itself as to the condition of the products and acknowledges that no condition or warranty has been given or is given by the Company as to their quality or fitness for any purpose and that all conditions or warranties whether expressed or implied, whether by statute or otherwise, are expressly excluded and delivery of the products to the Purchaser shall be conclusive evidence that the Purchaser has examined them and found them to be in complete accordance with the contract description, in good order and condition, of satisfactory quality and fit for the purpose for which they may be required.
  7. Prices (£ Sterling) All prices shown are strictly net and are subject to change without notification. Every effort will be made to maintain prices but variations in costs may necessitate immediate price changes and all orders are accepted on this basis. Without prejudice to the generality of the foregoing, any change in the applicable rate of VAT or of any other Government tax or levy shall be to the Purchaser’s account.
  8. VAT Products subject to VAT at a rate of 17.5% (subject to Government changes as referred to in clause 9 above) are so marked in the VAT column of the Company’s invoice and price list. All other products are subject to zero rates and indicated accordingly.
  9. Delivery Delivery is only available within the UK. Any dates given are approximate and late delivery will not be an acceptable reason for refusing products unless the Company is informed in writing before the products are dispatched. All products must be checked upon receipt and any shortages must be marked on the delivery note at the time of delivery and a claim in respect of any such shortages made in writing within three days of receipt of the consignment. A £10 delivery charge will be applied to all orders under £50
  10. Payment For all non trade customers payment is due prior to dispatch. Payment must be made in £ sterling. Payments can be made by credit/debit card using our secure payment system. For trade customers with an account payment for products supplied is due thirty days after delivery. If payment of the price or any part thereof is not made by the due date the Company shall be entitled to:
    1. Charge interest on the outstanding amount at a rate of 4% per annum above the HSBC Bank Plc base rate from the date payment becomes due until the payment is received together with all costs and disbursements incurred in the recovery of any overdue amounts.
    2. Require payment in advance of delivery in relation to any products not previously delivered.
    3. Refuse to make delivery of any undelivered products whether ordered under the contract or not and without incurring any liability whatsoever to the Company for non-delivery or any delay in delivery.
    4. Demand payment of all outstanding sums whether or not overdue for payment should an account not be settled by the due date for payment;
    5. Terminate the contract.
    6. A fee of £25.00 will be charged for all represented or unpaid cheques.
  11. Risk The risk in the products will pass to the Purchaser at the moment the products are dispatched from the Company’s premises. Where the Purchaser chooses to collect the products risk will pass when the products are entrusted to the Purchaser or set aside for collection by the Purchaser, whichever happens first.
  12. Title Until payment in full to the Company for the products, the products shall remain the property of the Company. The Purchaser shall keep the products in such a manner that they shall be identifiable by the Company. The Purchaser may sell the products in the normal course of its business but in a fiduciary capacity as bailee of the products shall hold and pursue all claims for the proceeds of their sale equal to the price of the products for and on behalf of the Company. In the event of nonpayment by the Purchaser by the due date, the Company shall be entitled in addition to all other rights to enter any premises where the products may be and recover possession of them.
  13. New Accounts Under the Data Protection Act 1998 the Company reserves the right to consult whomsoever it considers appropriate for the purpose of trade references. It will record information in respect of such opinions which will be made available to other businesses for the continued assessment of credit risks. Two satisfactory trade and one bank reference must be given with the new account form. The Company reserves the right to insist on advance payment in part or full for the first or subsequent orders.
  14. Sale or Return The Company does not offer goods on sale or return basis and no employee of the Company is authorised to accept orders on a sale or return basis. It is therefore the responsibility of the Purchaser to sell the products prior to the expiry of any “best before end” date. The Company’s stockholding and distribution systems are designed to allow stock to be delivered in date rotation order. No products are to be returned to the Company without the prior agreement in writing of the Company. Unless such agreement is obtained no credit can be issued. Credit cannot be given for products that are price marked.
  15. Refunds If for any reason you are unhappy with your purchase, you can return it for exchange or refund, providing it is returned within 14 days from receipt and is in a new & unused condition with the packaging & labels intact. This does not affect your statutory rights. Except in the case of faulty, damaged or wrongly supplied goods, the customer bears the cost of returning items for exchange or refund. We recommend that you use a 'signed for' method of carriage or post when returning goods. We will endeavour to refund/exchange as soon as possible, and in all cases no later than 28 days of the goods being returned. BEFORE RETURNING GOODS YOU MUST ADVISE US OF YOUR INTENTION TO DO SO. You can contact us using any of the following ways: Email: sales@mintonsfood.co.uk Telephone:01531 633121 Post:The Customer Services Manager Minton & Donello Lower Road Trading Estate Ledbury Herefordshire HR8 2DJ
  16. Privacy In order to offer you an efficient service we need to collect some information from you. We need your name and address to know where to send your order and your debit/credit card details, including card number and expiry date in order to obtain payment for the goods that you have ordered. The telephone number and email address is to enable us to contact you should there be a problem. The information that you enter is held only to allow us to complete orders and arrange payments on your instructions. We do not give , hire or sell information to third parties. Minton & Donello may wish to contact you in the future if we have products that we think may be of interest to you. Please use the check box when you register with us if you wish to be placed on our mailing list. Customer information is collected lawfully and in accordance with the Data Protection Act. If you have any questions please email sales@mintonsfood.co.uk